Refund Policy
Refund Policy
Last updated: January 2026
This Refund Policy outlines the circumstances under which refunds may or may not be issued.
By using our platform, you acknowledge and agree to this policy.
1. General Policy
- All purchases made on the platform are final and non-refundable.
- This includes payments for advertising credits, services, or digital products.
2. Non-Refundable Items
- Used or partially used advertising credits
- Completed or active advertising campaigns
- Bonuses, promotional credits, or rewards
3. Exceptional Circumstances
Refunds may be considered only under exceptional circumstances, such as:
- Duplicate payments caused by technical errors
- Incorrect charges directly attributable to system malfunction
Any approved refund will be processed at our sole discretion after a thorough review.
4. Refund Method
- Approved refunds will be returned using the original payment method where possible.
- Processing time depends on the payment provider.
5. Abuse Prevention
- Refund requests made in bad faith may result in account suspension.
- Repeated refund requests may be denied.
6. Policy Updates
We reserve the right to modify this Refund Policy at any time without prior notice.
7. Contact
For refund-related inquiries, please contact our support team through the official support system.